Any member with outstanding payments to Port Stephens Tourism must settle their accounts before their ad will be included in the Visitors Guide. Members deemed by the board to have an unsatisfactory payment history can be asked to pay the full cost of their ad in cash before it is accepted for inclusion.
No advertisement will be published in the Visitors Guide unless the full payment has been received. It is the advertisers’ sole responsibility to ensure that charges are fully paid by Friday 29th November 2019. If payment is not received by this date, the advert will be withdrawn from the guide and the deposit forfeited.
Invoices will be issued from Destination Port Stephens and no further reminders will be sent.
Members with special circumstances (e.g. hardship) may be granted different payment provisions on application to Port Stephens Tourism Limited. All applications are treated with the strictest privacy. All agreements for payment variation must be received in writing to take effect.
Ad bookings and cancellations
All materials must be submitted online no later than Friday 15th November 2019, and comply with the advertising guidelines.
No cancellation of space can be accepted or deposit refunded after Friday 15th November 2019.
Requests for “Preferred Position” do not constitute "guaranteed position". Any advertiser who books and pays for a "Preferred Position" and does not receive the requested position will be entitled to a full refund of the "Preferred Position" loading.
All advertisers have the opportunity to confirm and approve the final design of their advertisement. Drafts will be emailed to the address specified on the booking. Failure to confirm the ad by Friday 29th November 2019 constitutes full acceptance. It is the advertiser’s responsibility to ensure that they have received a draft for approval before the Friday 29th November 2019.
A free listing is provided for all financial members. Non advertisers still need to lodge their details to receive a free listing in the Directory section at the back of the Visitors Guide.
Whilst every care will be taken to ensure the insertion of an advertisement in accordance with instructions and requests, no liability can be accepted for any loss occasioned by omission, alteration, or misplacement. It is the responsibility of the advertiser to proof advertisements before publication.
All copy and artwork for advertisements is subject to the approval of the board of Port Stephens Tourism Ltd or its nominated representatives.
Whilst every effort will be made to publish on or before the advertised time of publication, the publisher shall not be liable for any loss occasioned by the failure of an advertisement to appear by any specific date, or at all for any cause whatsoever.
The advertiser hereby indemnifies and agrees to hold indemnified the publisher, its servants and agents, and each of them against all liability, claims or proceedings whatsoever, which may arise from the publication of any material pursuant of the order, and in particular, but without limiting, the generality of the forgoing, to indemnify and hold indemnified each and all of them against any action of defamation, slander of title, breach of copyrights, or infringement of any trademark, name or description, invasion of privacy, or breach of any provision of the Trade Practices Act 1974.
All advertisement material must comply with all relevant legislation. The maximum liability for omissions or errors is limited to the refund of the full cost of the advertisement in question. Placement of the advertisement within the publication is at the sole discretion of the publisher.